Hi, my name is Melissa Williams and I am the Tutor Coordinator for the THINK TANK. My role is to hire, train and oversee the quality CRLA certified tutors available to meet the diverse needs of students at the UA. I love this job because I am able to continue connecting and engaging with others interested in higher education. While working on my undergrad in English and Creative Writing at the UA I was fortunate to start tutoring at the S.A.L.T. Center and then later with the New Start Summer Program and the THINK TANK. Through these experiences I was able to realize a wider understanding of the challenges and needs of university learners, as well as the rewards of working with diverse students and tutors. These experiences led me to pursue a Masters in Teaching and Teacher Education with Teach Arizona. Now as part of the THINK TANK team I can share my desire to support students and help train and mentor tutors.